From CV to Customs: A Day in Freight Forwarding Recruiting

 

I recruit daily for freight forwarding roles in Melbourne, and I know how aggressive this market has become. Companies operating in logistics & supply chains are after the same candidates and their skill sets. There’s a challenge to find talent and make sure they are the right fit.

Melbourne is one of the country’s busiest logistics hubs. The Port of Melbourne is handling close to 40% of Australia’s container trade. In addition to the air freight at Tullamarine, road transport, and warehousing, it does not stop moving!

Hiring in this industry isn’t straightforward

Companies need people who are able to manage time sensitive shipments, international regulations, and customer service, all at once.

The most common roles I recruit for include:
• Import Export Coordinators
• Freight Forwarders
• Customer Service Officers

These roles require resilience and problem solving skills as no two days look the same.
When I am hiring, my experience within this industry helps both sides. I’ve seen companies struggle when they hire through non specialised agencies, as candidates may look good on paper but lack industry specific skills, which is what I know to look out for.

freight-forwarding-recruitment-and-jobs

Challenges employers face in freight forwarding include persistent skills shortages as demand for experienced operators can outweigh supply, high turnover in logistics roles, and competition, with Melbourne’s freight forwarding companies all fishing in the same talent pool. That’s why a structured recruitment approach makes a difference.

From my side as a recruiter, I make the process easier by:
• sourcing, screening and shortlisting
• utilising job boards
• industry referrals
• my candidate networks

I’m providing clients with candidates who meet skill criteria and onboarding support assisting with negotiations and smoothing the transition into the business, saving employers weeks of effort and reducing the risk of the wrong hire.

If you’re a Melbourne or Sydney business struggling to hire skilled freight forwarding staff, I’d be glad to help. Feel free to connect, so I can find the right people to fit into your team.

Freight Forwarding Recruitment in Melbourne

Laura Privitelli