Transport Account Manager/Customer Service

Discipline: Transport/Logistics/Drivers
Job type: Permanent
Salary: $$65,000 - $80,000 + Super
Contact name: Campbell Bohan

Contact email: campbell.bohan@trsresourcing.com
Job reference: 1421879
Published: 24 days ago
Start date: Immediate Start
Transport Account Manager/Customer Service
  
TRS Resourcing is on the lookout for Transport Account Managers/Customer Service people for our Wharf Transport Client in Truganina, Victoria. The role is permanent full-time 8:30am – 5:30pm Monday – Friday with a salary range of $65,000 - $80,000 + Super.
  
Reporting to the customer service supervisor, a customer service rep/account manager is the primary link between clients and the operation. The main objective is to coordinate deliveries and collections with clients as well as respond to daily enquiries via both email and telephone.
  
Responsibilities include:
  • Job entry into the operating system
  • Accepting and entering job instructions from clients, updating delivery details
  • Working with import coordinators and fleet controllers to ensure that client requests are met
The successful candidate must have:
  • Excellent attention to detail
  • Enthusiasm to learn new roles every day
  • Strong communication and customer skills
  • Self-confidence and belief to make decisions
  • Ability to meet deadlines and work in a fast-paced environment
  • Demonstrated knowledge of Workplace health and safety
  • Patience and perseverance to deal with ongoing changes
  • Experience in the freight forwarding or transport industry preferred  
TRS Resourcing is committed to achieving a diverse workforce in Australia. Therefore, we strongly encourage female and Aboriginal / Torres Strait Islander applications.

The TRS Resourcing team culture is we believe in being honest and straightforward. No matter the job listing, you will always know it's an open position from us!
  
Campbell Bohan
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